Dr Norhayati Abdullah Associate Director, Universiti Teknologi Malaysia

I was deeply moved by Ms Jennifer’s session today. Few months before I joined the bootcamp, I was in the state of darkness, feeling sad everyday, hate the job I once loved, feeling lost before I finally hit rock bottom, approximately two weeks before I signed up for the bootcamp. I knew I needed help, and before the bootcamp, I met a stranger and I poured out all my emotions and stories to her, instantaneously became my friend, whom under such circumstances, weren’t properly introduced.

She knows that I am attending the bootcamp, looking at today, I am so glad, I changed a lot, I am more mindful and aware.

Today’s session is superb! One of my favourites (I have so many favourites!) and whenever I look at my notebook, I am impressed with my own notes-taking, never felt this good and so diligently taking down notes. Loved the butterfly theme today, perfect to reflect on self-evolution. Thank you Ms Jennifer and Rachel for a great session.

Alwin Yu VCR PLT

Glad I signed up for this “Shifting Mindsets” training course conducted by Jennifer Ong, as sometimes in life we tend to think that we hit the roof, feeling stuck or what went wrong. It all begins with how we want to listen and think. So whether the outcome will be positive or negative is based on our choices. I’ve applied it at work after the course and can see colleagues around me feel the changes and get affected by the positive vibes.

Tham Lih Chung Founder, Union Artisan Coffee

Jennifer is a bellwether in the hospitality industry who cares for the well being of the industry players. Her philosophy of humanising the industry with more positivity and soul is an eye-opener for many.

This is a session not to be missed by those who are eager to transform their company to emerge stronger post Covid-19 crisis.

She’s Witty & Humorous! You will walk away with a positive mindset that will change your company culture.

Michele Kwok Executive Director, The SOUL Society Group

I have immense respect for Jennifer – both as a friend, and as a Malaysian corporate figure. Her strength of purpose, her drive and grit only serve to underscore her firm resolve in ‘getting the job done’ and making the world a better place. Her achievements are well documented, and her success given due recognition, not just by the media but by the industry leaders at large.

Jennifer’s drive and determination to ‘getting things done’ have propelled her towards a high-level of leadership position, especially within the hospitality and F&B world; now ever so, being one of the few VOICES for the industry during these challenging times of Covid-19. I personally witnessed her handle all sorts of situations – from business decisions to a call-for-action – Jennifer bravely stood out and took the lead to be the ‘voice’ of the industry to garner government support for the SMEs during the Covid-19 crisis. In a span of just a few days, she pulled together a group of industry peers, initiated and implemented significant and consequential media programs and collaboration to help and support others. This is truly commendable and exemplary of what defines a great leader.

Jennifer’s energetic and unassuming ways belies her warm personality, which shines through with every meeting up. Over the years and getting to know her better, I saw a strong yet kind woman; positively firm yet gentle, fun-loving, highly respected, loved and admired by all whom she encountered in her daily life. Her zest for life, her curiosity for knowledge and learning, her bottomless ability to “connect” with a diverse range of people is contagious to say the least.

I have often wondered how Jennifer can pack so much into a day. And until today, I am still in awe of her vitality, her energy, perseverance, and sustenance for life! Knowing her has certainly enriched my life – she is a natural social networker – always connecting people and establishing meaningful contacts – and it’s an honor to be counted amongst her network of associates.

Let Jennifer do the job for you. If anyone can, Jen can!

Terence Jiam NLP Trainer Hypnosis Trainer Time Line Therapy® Trainer NLP Coaching Trainer Business Acceleration Coach

Jennifer Ong is a person that exudes positive energy to the people around her. A genuinely active person that sees possibilities in all circumstances, especially challenging ones.

She is highly pragmatic in her approach to life and business, Jennifer Ong simply choose to take charge of her future by producing the outcome that she desires. As an NLP Master Coach and Trainer, Jennifer is poised to be the catalyst that takes businesses and the hospitality industry to new heights. A progressive thinker and an avid learner of human potential, Jennifer’s clients benefit the most from her revolutionary mindset shift and her keen eye for what matters most in a situation.

With a gentle and determined spirit, Jennifer is someone that you’ll want in your corner. I’ve coached and trained with her, she is absolutely amazing!

Phang Sze Sze General Manager, Avenue K

“Jennifer is a dynamic coach who is able to leave a mark in my heart, even if the desire to change has long been buried by life circumstance. She is passionate and committed to causing a stir in my inner heart to drive the change in myself with an extremely powerful gift of sharing life anecdotes, authentic stories and even her own personal experiences that are relatable.

Her teaching method is energetic, relatable and dynamic. There was not a moment which I was not challenged inwardly about my old mindset. This is why the training was so effective for me – I was made to realign my thoughts and refocus on what I want to achieve in life. She is certainly a gem of a coach that can transform lives and cultivate leadership.”

The late Datuk Lai Voon Hon Group MD Ireka Corporation Berhad

“I have known Jennifer for many years. She has carved out a very successful career in Publishing from a young age before making a mark in Awards, Events and Training. One common observation I have which stood out throughout her Publishing, Awards and Training career is that she always strives to be the leader in her fields.

Her training methods are lively, authentic and full or energy. Her ability to motivate and change mindsets are clearly demonstrated in a course she ran for our luxury hotel’s pre-opening team. She has successfully created a highly motivated hotel team operating at the top level of service. If any of you have the chance to be trained and coached by Jennifer, it is an opportunity not to be missed! Her courses are mind blowing and will certainly put you ahead of the game. “

Elyna Tan CEO, Paradise Group Malaysia

Jennifer Ong is a lady with many roles. She is a publisher, awards organizer, mindset trainer and a mother to 3 beautiful children. I have known Jennifer for more than 20 years. Her passion for the hospitality industry is so fiery and admirable. She made significant strides in bringing the hospitality industry to greater heights where she published Hospitality Asia, an industry-specific magazine for hospitality and created the HAPA Awards to reward the front-end and back-end of the house service heroes by giving them due recognition.

During the MCO period, her voice for the industry was impactful as she fought hard with her heart and soul for all of us in hospitality industry, particularly hotels, restaurants and bars, to gain the necessary attention, understanding and help they deserve.These sectors were badly hit, and unfortunately gained the least sympathy from all levels.

Jennifer, on behalf of the hospitality industry, thank you so much for being our voice and fighting it with all of us. We are truly grateful for your effort. Thank you again and God Bless.

Maslina Ali Edilarie Super Powerhouse

The Mind Warrior Virtual Bootcamp class is eye opening, like self breakthrough. I enjoyed both session and Jennifer is good in what she is doing. Today was our 3rd session. For me, it’s a great experience since it has been awhile I stopped attending any courses as I was so engaged with work and study. I had been playing in my mind numerous times of the uncertainty of this crisis. That’s why I really want to progress with EKO RUNCIT. Jennifer’s training came just at the right time. Gave me more clarity and removed all the clouds, got me to focus structurally in what I want to do in the next 30 days. Thanks to my boss for signing me up for the training. I’m looking forward everyday for the class and now we are at Reboot phase for the next 7 days.

Jessica Chan Director of Sales & Marketing The Light Hotel Penang

Enlightening, practical and brilliant depth of sharing in empowering our minds. It does consciously change both my work and personal life in positive ways. I have been able to employ the components of mindset shift and tips I learnt resulted positively, gradually. Jennifer is knowledgeable and individually special as a ‘mentor’, able to tailor to our needs according to roles and industry.

An amazing session that makes myself and team look forward for more.

Brenda Ou Focus Dynamics Group Berhad

Jennifer proved to be an excellent trainer, with good knowledge and experience. The materials provided really helped put conflict resolution and good communication skills into perspective for us. They are simple, easy to follow and practical tools for us to use in our work lives. I had a fixed mindset and after the training, I’ve experienced a change in my mindset and can’t wait to continue to embrace a growth mindset.

Look no further, Jennifer is the unbiased voice of guidance who will lead you to short term solutions, with long term gains.

Monica Lai Group Deputy Managing Director, Ireka Corporation Bhd

Thanks to Jennifer and her HAPA team of trainers for getting our staff to truly believe in themselves and what they can achieve if they deliver their best! Jennifer has indeed delivered what she set out to do. The training industry here certainly needs dedicated trainers like her to raise the standard of service in the hospitality industry in Malaysia.

Tengku Nur Afiqah​ Berjaya Global

This training course gave major benefits to me in my day to day work. Course was very good. The content was great, and the trainer related it well to our business. The trainer is described as ‘open, relaxed, very engaging, informative, interesting and an excellent communicator. Overall – Excellent!

Carmen See GPL Group

I am delighted to recommend Jennifer Ong from HAPA Academy as an excellent Mindset Trainer. I’m glad to be selected by our company to attend the Shifting Mindsets for the Hospitality and Service Industry – Transforming Attitudes Towards Achieving Excellence training course. I’ve benefited a lot from this training. This training is not only applicable to my career but also to my personal life. I attended this training on 27th & 28th May 2019 and I feel amazing and great everyday since the training because I’ve learned that “There’s no replacement for hard work and grit when it comes to achieving our goals and keeping our heads in the right place along the way is very important”. I still apply whatever methods I’ve learned and I reflect on what I’ve learned and applied to my daily life. Very engaging training with lots of opportunity to participate. An excellent trainer, obviously an expert in her field, practical elements. The training helped me a lot, especially happy with a balance, which is tailored to my life situation.

LV Guest Services, The RUMA Hotel & Residences

Dear Ms Jennifer Ong,

Glad and blessed I have been chosen to be part of HAPA Academy Training with the HAPA Team and I am still practicing the Law of Attraction everyday when I go to work to attract positive vibes and aura in my daily routine at work.

It was an honour for me to be part of your student in this HAPA Training. I believe my work purpose to make my guests and my associates happy, successful, make them feel appreciated and it will turn come back to me.

My next goal besides make the guests and associates happy is I want to be the Best Front Office Associate for HAPA Award!

#InnShaaAllah #Soon

Basil Joseph Partner FGS Events Management

I recommend Jennifer as an insightful, heart-centred, results-oriented business and life success coach. She will awe you with her precision coaching and help you quickly determine the strategy for moving into your vision for growth! I am honoured to know her as part of a F&B group and have benefited greatly from her observations and intuitive coaching style.

I highly recommend Jennifer to anyone looking for a highly qualified, motivational, and inspiring coach. I would be happy to speak with you directly and share more insight about Jennifer.

Radhika Ramakrishnan Reservations Manager, EQ

I was very fortunate to be nominated for this training by my manager before I even asked her. So firstly, thanks to her. Then comes the better and best part of the training! Yes, it was indeed meeting Jennifer! Jennifer was so full of energy and positive vibes! I always love being with people like that as it keeps my positive energy highly motivated. So, I felt great when I met her! You can actually feel the vibes!!

I was very motivated to attend the classes daily. It was highly energetic. Everyone was part of the team. No one felt left out. Everyone progressed together.

Jennifer is very passionate about what she is doing and gives her best to it. Her classes are really motivating as she shares life stories! Real stories of her life and it gives us an opportunity to relate that to our own lives. I was able to relate to many things and understood finally on why and how they were happening!! Phew!

I must say that she is a very dynamic, self-motivated and extraordinary person and is passionate about delivering that same power to her participants.

Thank you, Jennifer! Wishing you a whole load of good wishes to continue this passion.

Dato’ David Gurupatham Managing Partner David Gurupatham & Koay (DGK Legal)

I would like to recommend Jennifer Ong, someone I know very well and have been working with for the last 10 years in my capacity as legal advisor and strategist for the HAPA Group. I know Jennifer as a bubbly, energetic and highly motivated person who brightens up the room with her smile every time she walks in. Jennifer is very professional and is a very capable person. She carries herself very well and is very effective in putting a message out to the world.

Jennifer has been very effective with her training programmes and we have received many commendations from both companies and individuals that have engaged her services as she is a trained Mindset Coach and a Certified NLP Master Practitioner. Jennifer adds to whatever that is available out there and this sets her apart from others. I highly recommend Jennifer and look forward to her future accomplishments. If you have a chance to be trained and coached by her, I strongly encourage you to grab the opportunity!

Jolene Goh VCR PLT

This course is really great. It helped me to shift my mindset towards being more positive and optimistic. Besides, it helped me to clear my mind and path my future better, where I can focus on what I should do and what my responsibilities are so that I can see things and goals clearer.