30-Mar-20
With Patrick Tay, Economics and Policy Lead at PwC Malaysia | Jennifer Ong , Founder & Chairman of HAPA Group | Fong Wai Hong, Storehub Chieftain
Listen HERE.
20-Mar-19
Have you ever noticed all the little things during your travels that make your hotel stay so great? The excellent customer service, or the complimentary drinks in the lobby, or a particularly well-kept golf green? Jenn Ong, founder of the Hospitality Asia Platinum Awards, talks about her decision to recognise the efforts of the pinnacles of the hospitality industry.
Listen HERE.
10-Jan-11
Jennifer Ong of Hospitality Asia Platinum Awards and Steve Cokkinias, General Manager of The Ritz-Carlton Kuala Lumpur and HAPA Malaysia’s 2010 General Manager of The Year talk about the service element in any business.
Listen HERE.
20-Mar-19
Have you ever noticed all the little things during your travels that make your hotel stay so great? The excellent customer service, or the complimentary drinks in the lobby, or a particularly well-kept golf green? Jenn Ong, founder of the Hospitality Asia Platinum Awards, talks about her decision to recognise the efforts of the pinnacles of the hospitality industry.
Listen HERE.